AI is having its moment. Every vendor pitch includes it. Every roadmap promises it. Every board deck demands it.
But here’s the part most people don’t want to say out loud:
AI doesn’t fix bad data. It amplifies it.
AI search tools like ChatGPT, Perplexity, and emerging agentic commerce platforms don’t browse your website the way humans do. They ingest, interpret, and summarize structured product data. If that data is incomplete, inconsistent, or wrong, AI doesn’t politely ignore it, it confidently delivers bad answers at scale.
And shoppers notice.
The attached research shows:
- 86% of consumers want AI to assist with product research
- 50% say inaccurate product information hurts their experience most
That’s the uncomfortable truth:
Your product data is no longer a backend problem. It’s your brand.
AI Doesn’t “See” Your Website — It Sees Your Catalog
In an AI-driven buying journey, the interface is AI, but the source of truth is your product data:
- Attributes
- Specifications
- Compatibility
- Use cases
- Taxonomy
- Context
If those elements aren’t complete, consistent, and machine-readable, AI tools either:
- Skip your products entirely, or
- Recommend them inaccurately (which is worse)
Agentic Commerce Raises the Stakes
We’re moving from shopper-to-merchant experiences to agent-to-agent commerce, where AI tools evaluate products on behalf of buyers. That means your catalog isn’t just being searched—it’s being decided on.
No amount of “better AI” fixes:
- Missing attributes
- Inconsistent taxonomy
- Supplier feeds full of holes
- Product descriptions written for humans, not machines
The Bottom Line
AI is powerful. But it’s not magic.
Good data is the multiplier.
Without it, AI doesn’t create advantages. it exposes weakness.
If your catalog isn’t structured, enriched, and AI-ready, the smartest AI in the world won’t save you.
Ready to make your product data work for AI — not against it?
MagnetLabs helps manufacturers and distributors structure, enrich, and operationalize product data so AI search, agents, and commerce platforms deliver accurate answers at scale. Connect with us to assess your data foundation and map the path forward.