---
title: Terms of Service | CatalogIQ
description: "The terms for CatalogIQ's one-time catalog quality report: authorize-then-capture billing, a 30-day report link, the 5,000-product cap, refunds."
image: https://magnetlabs.ai/hubfs/logos/catalogiq-og-1200x630.png
---

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Legal

# Terms of Service

The agreement that governs your use of CatalogIQ and the report you order.

**Effective date:** August 1, 2026

These terms are an agreement between you and **Dynamik Technologies, Inc.**, a Michigan corporation doing business as **Magnet Labs** ("Magnet Labs," "we," "us"), 42383 Garfield Road, Clinton Township, MI 48038, USA. They govern your use of magnetlabs.ai, report.magnetlabs.ai, and the CatalogIQ report. By requesting a preview or placing an order, you agree to them. If you're acting for a company, you confirm you have authority to bind it, and "you" includes the company.

## 1. What CatalogIQ is

CatalogIQ is a **one-time diagnostic report**. You give us a store URL; we read the store's publicly accessible product pages and return a readiness score and a per-product list of suggested fixes. Specifically:

- It is not a subscription. There are no user accounts.
- We read public pages only. We never connect to your store, install anything, request permissions, or change anything on your site.
- The report is delivered as a private link emailed to you. **The link works for 30 days** from delivery. Save or export what you need before then.
- The report covers **up to 5,000 product pages**. Stores with more than 5,000 products aren't eligible for this product; we'll point you to a scoped quote instead.
- We publish how our crawler identifies itself and behaves at [magnetlabs.ai/bot](https://magnetlabs.ai/bot?hsLang=en).

## 2. Your authorization to request a report

At checkout you must confirm that **you own the store at the domain you entered, or that its owner has authorized you** to request a report for it. We rely on that confirmation and record the date, time, and IP address of it. We don't independently verify ownership.

You may not use CatalogIQ to obtain a report on a store you don't own or aren't authorized to review. If your confirmation is false, you're responsible for the consequences (see Section 10).

## 3. Price and payment

- Pricing is a flat fee in US dollars, set by catalog size: **$99** for up to 100 products and **$199** for 101 to 5,000 products. The price shown at checkout is the price.
- Payment is processed by Stripe through Stripe's hosted checkout. We never see or store your card number.
- **We authorize first and charge only on success.** When you check out, your card is authorized (a temporary hold) but not charged. We charge it only when your report has been built and delivered. **If we can't complete the crawl, the hold is released and you're charged $0.**
- If you're offered a discount code in your delivery email for a second report on the same store, it's valid for the period and terms stated in that email.
- Prices don't include any sales tax that we may be required to collect; if tax applies, it will be shown at checkout.

## 4. Refunds

Our refund policy is at **[magnetlabs.ai/refunds](https://magnetlabs.ai/refunds?hsLang=en)** and is part of these terms. In one sentence: if the report is unusable for your store, reply to the delivery email within 7 days and we'll refund the charge.

## 5. Acceptable use

You agree not to:

- request a report on a domain you're not authorized to review;
- use CatalogIQ to gather information about a competitor's store;
- resell, sublicense, or redistribute the report as a product, or represent it as your own service;
- interfere with the service, probe or attack our systems, or attempt to reproduce our scoring methodology from the outputs;
- use the service in violation of any law.

We may refuse or cancel any order that we reasonably believe violates these terms, in which case you won't be charged (or will be refunded if you were).

## 6. What you can do with the report

The report is for your internal business use in improving the store it covers. You may share it with your team, agency, or contractors working on that store. We keep the rights to our scoring methodology, report templates, software, and brand. We may use the public product data we crawled, and aggregated or de-identified information about results, to operate and improve CatalogIQ.

## 7. No guarantee of results

**The report is a diagnostic, delivered as-is.** It reflects what our crawler observed on your public pages at the time of the crawl, scored against the profile you chose. We don't guarantee that acting on it will increase traffic, sales, rankings, marketplace acceptance, or visibility in any search engine, AI assistant, or shopping platform. Those depend on third parties we don't control. Scores are our opinion, not a certification, and a low score is a valid result, not an error.

**To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.**

## 8. Limitation of liability

**To the fullest extent permitted by law, our total liability to you for anything arising out of these terms or the report is limited to the amount you paid us for the report in question.** We won't be liable for indirect, incidental, consequential, special, or punitive damages, or for lost profits, revenue, or data, even if we were told they were possible.

Some jurisdictions don't allow certain limitations; in those places, our liability is limited to the smallest amount the law allows. Nothing in these terms limits liability for fraud, willful misconduct, or anything else that can't be limited by law.

## 9. Third-party sites and crawling

We access only pages that are publicly available without logging in, we obey the target site's robots.txt directives, and we rate-limit our requests. You're responsible for making sure that having us review the store is permitted under any agreement you have with your ecommerce platform or hosting provider. If a store blocks our crawler and we can't complete the report, Section 3 applies: you're charged nothing.

Our own crawlers identify themselves as CatalogIQ. When a store's bot protection blocks them, a paid report may fetch pages through third-party page-rendering services, which present a standard browser identity; see [magnetlabs.ai/bot](https://magnetlabs.ai/bot?hsLang=en).

## 10. Your responsibility for your representations

You'll defend and reimburse us for losses, costs, and reasonable legal fees arising from (a) a false authorization confirmation under Section 2, (b) your violation of Section 5, or (c) any claim by a third party that you weren't entitled to have us review the store you named.

## 11. Disputes

**Talk to us first.** Email support@magnetlabs.ai. Most issues are a refund or a re-run, and we'd rather fix it than argue about it. If we can't resolve a dispute informally within 30 days of your first email, either of us may bring it in court as set out below.

These terms are governed by the laws of the State of Michigan, without regard to conflict-of-laws rules. Any court action must be brought in the state or federal courts located in Macomb County, Michigan, and you consent to that venue. Either party may instead bring an eligible claim in small claims court where they live or do business.

## 12. Changes to these terms and the service

We may update these terms; the version in effect when you place an order governs that order. We may change or discontinue the service at any time. If we discontinue it after you've paid and before delivery, you won't be charged.

## 13. General

These terms plus the refund policy and privacy policy are the entire agreement between us about CatalogIQ. If a provision is unenforceable, the rest still applies. Our not enforcing a provision isn't a waiver. You may not assign these terms without our consent; we may assign them in connection with a sale or reorganization of our business. Notices to us go to the address below; notices to you go to the email you gave us.

## 14. Contact

Dynamik Technologies, Inc., dba Magnet Labs  
 42383 Garfield Road, Clinton Township, MI 48038, USA  
[support@magnetlabs.ai](mailto:support@magnetlabs.ai)

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© 2026 Dynamik Technologies, Inc., dba Magnet Labs. CatalogIQ is a product of Magnet Labs.

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