No back channel, no favorites. The same six steps apply to every submission, whether it comes from a customer, a standards body, or a competitor.
Your submission is recorded with a tracking reference and acknowledged within two business days, so it cannot quietly disappear.
We confirm the challenge targets a specific weight, standard, or dimension, and that the argument is complete enough to evaluate. If not, we come back to you.
The governance team weighs your argument and evidence against the current methodology and the published standards it builds on.
Substantive challenges enter the next scheduled methodology review. We may ask you to clarify your case or supply more data during this stage.
You receive a written decision: accepted, partially accepted, or declined, each with the reasoning behind it. No silent rejections.
Accepted changes are scheduled into a future methodology release and recorded in the change log, with attribution to you if you want it.
A change is adopted when it measurably improves the methodology. The review weighs each challenge against four tests: